Home:

Rates & Services:

Telephone Support:

Remote Computer Access with Telephone Support:

On-Site Computer Repair Rates:

Personalized On-Site Training Sessions:

Adobe Photoshop Image Editing & Dreamweaver Training:

File Removal & File Shredding:

Total PC Optimization Including Virus & Spyware Removal:

New Computer Setup Package:

Data File Backup:

Repair Crashed Windows or Hard Drive:

Wireless Network Setup:

PC Hardware & Memory Upgrades:

Web Site Hosting:

Web Site Design, Redesign & Maintenance:

Payments:

About Pops:

Share This Page on Facebook with a Friend

"Pops"
Lou Hall, Sr.
Ph 518-854-3294

Pop's
PC & MAC
Computer Repair & Training, Glens Falls, NY
Rates and Services Page

Lou Hall Sr

We Offer Quality Service, In Language You Can Understand.

Computer Repair: Please select a service from the left column.

Computer Training: We offer a personal, professional relationship, allowing you to learn comfortably, in the relaxed privacy of your own home or office.

We also offer in-house computer services
for seniors in assisted living communities.
Print a flyer for your senior center bulletin board here.

Check out our Rates For Computer Repair & Training Services:
Then contact us for an appointment.

Telephone Support:
Our Most Economical Solution!
Many computer problems can be solved using a plain old telephone.
$25 per incident.

Back To Top

On-Site Computer Repair Rates:
$50 per hour minimum.
Billed in 1/2 hour increments after first hour.

Back To Top

Adobe Photoshop Image Editing & Dreamweaver Training:
$35 per hour minimum
Billed in 1/2 hour increments after first hour.
There's no shortage of affordable on-line training material available, but in my experience, there's nothing like having someone you can actually talk to while you're learning. Sometimes just a couple of hours is all you'll need to get your creative side kick-started.
Sessions tailored to your interests and skill level.

Personalized On-Site Training Sessions:
Exploring Microsoft Windows
The Basics & Beyond
$35 per first hour minimum.
$25 per hour after first hour.
Billed in 1/2 hour increments after first hour.
Choose any or all of the following:

• From Simple "Copy & Paste" to
• Keyboarding
• Mouse Features & Settings
• Printers & Fax Use
• Control Panel Options
• Dial-up & Cable Internet Connections
• Internet Explorer
• Automatic Windows Update Options
• System Restore
• Locating System Information
• Hardware Setup
• Device Manager
• Software Installation & Removal
• Setting Up Individual User Accounts
• File Management & Backup
• Home Networking
• Wireless Networking
• Creating E-mail Lists
• Mail Merge & Form Letters
• Printing Form Labels & Envelopes
• MS Word Documents
• Excel Spreadsheets
• Digital Photography
• PowerPoint Slide Shows
• Digital Music
• Exploring The World Wide Web
• Basic Computer Maintenance

Back To Top

It's A Clean Machine!
Confidential File Removal & File Shredding
Simply Deleting a file doesn't mean it's gone!
$85 Flat Rate

Disk Doctors' Data Recovery,
File Shredder & Email Backup

Sending a deleted file or e-mail to the Recycle Bin, and emptying the trash, doesn't mean your file is gone forever! Many times it can be recovered by anyone with access to your computer and the right type of data recovery software. A good electronic file shredder is a must if you have confidential information stored on your computer that you'd like to remove without fear it will resurface someday in the wrong hands.

If You're Selling Or Giving Away Your Old Computer,
Permanent Data Removal Is A Must.

We'll find and permanently delete any files or folders you no longer want or need. Then we'll eliminate the cookies (bits of information) left behind from any X-rated or potentially embarrassing sites your computer may have visited, (intentionally or not).
Then we'll return it to you clean as a whistle!

Here's What You Get:

• Pickup & Delivery of Your Computer
• Removal of X-rated Tracking Histories & Unwanted Cookies
• Permanently Delete Confidential Files & Folders
• Create A Windows System Restore Point
• Optimize File Structure
• Defragment Hard Drive (clean & reorganize it)

Back To Top

Slow or Unstable Computer?
Plagued by Viruses, Spyware & PopUps?
Get Your Computer Running Like New Again
With Our Total PC Optimization Service:
$150 Flat Rate
Includes Pickup & Delivery

Hardware Cleanup - Cleaning the inside of your computer can extend the life of the system and even help maintain its' overall performance.
Virus / Spyware Removal - Even if you use anti virus software and keep it undated, some items can still be missed. We use several programs to ensure your system is running as smoothly as possible.
System Optimization - Many programs run automatically when you turn on your computer. Removing these allows your computer to run faster.
Windows Update - Microsoft regularly releases updates and patches that help make their software run as secure and stable as possible. We make sure you're up to date and able to receive new updates automatically.

Here's What You Get:

• Pickup & Delivery of Your Computer
• Hardware Cleanup (clean and vacuum the inside)
• Removal of Viruses, Spyware, Trojans, Adware & Pop Ups*
• System Optimization (clean startup files)
• Remove Unnecessary Desktop Icons
• Install MS Windows Critical Updates
• Install MS Office Critical Updates (if needed)
• Create A Windows System Restore Point
• Optimize File Structure
• Defragment Hard Drive (clean & reorganize it)
• Update Anti Virus Software Definitions**

*Some Operating Systems may be damaged beyond repair from Viruses or Spyware and may require hard disk reformatting

**Either Kaspersky Internet Security 2009 or Norton 360 are recommended.

 
Download award-winning antivirus & anti-spyware software
from Kaspersky Lab now!

Norton 360 from Symantec; Version 3.0;
All-in-One Security; Ultra Fast and Super Light Performance

Back To Top

New Computer Setup Package:
Now that you've taken the first step,
Let us set it up and teach you the basics!
$80 Flat Rate

PCmover is the ONLY migration utility that
moves programs, files, and settings
from your old PC to your new PC.

* We will setup a new, never before used computer system in your home or business. This system must only have the factory installed software, operating system, and hardware installed. This service is not intended for previously existing systems. Please contact us for a free consultation if you have needs other than this.

* We will establish an internet connection to One Internet Provider of your choice. This applies to Service Providers that can be set up at the time of the "New Computer Setup". If you wish to setup a DSL or Cable connection you should contact the Service Provider and make arrangements ahead of time to have this service active and have all equipment available at the time of the "New Computer Setup". We may not be able to establish an internet connection if the service has not been subscribed to and if the equipment is not available at the time of the New Computer Setup.

* We will establish a connection to 1 printer. The customer is responsible for making sure that the printer is compatible with the computer. Please contact us prior to making the purchase of the computer and/or printer if you would like a free consultation. We will not be able to establish the printer connection if the computer and printer are not compatible.

* This service is only available for legally licensed Windows XP or Windows Vista Operating Systems. Please contact us if you have needs other than this.

* Additional Software Setup - We will install and configure additional software titles at your request. Software must be provided by you and be fully licensed by you. We can provide basic training on most software titles. We may not be able to provide training on certain software titles that we are not familiar with. You must notify us prior to the New Software Setup appointment if you wish to have us install additional software titles.

* Training - We will provide training on the operation of your new computer. Items such as the following may be covered...

•  Turning the computer on and off 
•  Starting the operating system 
•  Using the mouse and buttons 
•  Starting a program 
•  Closing a program 
•  Printing 
•  Review of folders and icons 
•  Saving a files
•  Review connecting to your internet provider 
•  Review using the CD/CDR-RW/DVD-ROM 

If you have other questions or topics you would like training or assistance with, please let us know while we are setting up your appointment. There may be certain advanced topics that we can not provide training on due to us not being familiar with them. We will make every effort to find you the information you need if we can not personally assist you with a topic.

Back To Top

Data File Backup:
Don't Wait For The Inevitable Computer Disaster!
Let Us Help You Protect All Your Important Documents & Settings.
Call For Estimate:

We Can Help You Create An External Hard Drive Back-Up of your:

• Favorites File (saved internet addresses)
• Address Book File (contacts & e-mail addresses)
• Documents Folders
• Picture Folders
• Video Folders
• Music Folders
• Windows Settings

Back To Top

Repair Crashed Windows or Hard Drive:
Disaster Recovery. We can help you get your computer back to a working state. In many cases, we can even recover information from your dead PC. (if your computer crashes, please call us before trying to reinstall windows with your recovery disc)
Call For Estimate:

With regular use most PCs develop large numbers of registry errors that degrade performance and cause crashes. With Registry Mechanic you can safely clean, repair and optimize the Windows® registry with a few simple mouse clicks!

Back To Top

Wireless Network Setup:
Have more than one computer in your house? A wireless router might be just the ticket so you can start backing up important files on a second computer that's off line and out of harms way from internet security threats. You'll also be able to surf the net from your couch, print from your patio chair, or pull up your favorite recipe while you're in the kitchen. You can even share your high speed internet with every computer in your house!
$50 per hour minimum.
Billed in 1/2 hour increments after first hour.

Back To Top

PC Upgrades:
Need extra hard drive space for new software programs, home videos, or digital music? A new hard drive might be just what the doctor ordered. Or how about more RAM Memory to speed things up a notch. Tell us what you want, and we'll recommend a solution that fits your needs and budget.
$50 per hour minimum.
Billed in 1/2 hour increments after first hour.

Back To Top

Website Design, Redesign & Maintenance:
We will be happy to Design, Redesign, or Maintain your website making changes or updates as needed. Then you'll be free to do what you do best, run your business.

Speed & Accuracy:
We know that the accuracy of information pertaining to your business is critical, and in many ways, time sensitive delivery of the information is equally important, so we'll always do our best get it done quickly and accurately. If an honest mistake does happen and it's our fault, we'll always fix it free.

Monday - Friday turnaround times of 2 to 24 hours can be expected depending on the size of the job.

Website Maintenance Policy:

• Updates are completed within 24 hours of the time they are received, except weekends and holidays. Updates received after 3:00pm EST may not be completed until the next business day unless prior arrangements have been made.
  
  
• Time is based on actual total time involved in completing the updates at the time of billing (usually the third week of the month). There is a one-half hour minimum charge for updates made during any given monthly billing cycle. If no updates or changes have been requested, there is no monthly fee for maintenance.
  
  
• Although we make every effort to make accurate changes, it is the client's responsibility to review updates and notify us of any necessary changes that need to be made. We do not charge for changes that are our fault. However, if a change needs to be made due to client error, the regular hourly update fees will be charged.
  
  
• Updates should be provided electronically (by email) as much as possible. Attachments should be in .txt or .doc (Word) format. Pictures need to be .jpg or .gif. Updates may also be sent by postal mail or by fax. These require retyping data or scanning photos and will cost more to complete the changes.

Back To Top

Web Site Hosting Plans: Been thinking about a "dot.com" domain name for your new website? Click Here and type your idea into the box called "Find A Domain". If it's still available, buy it now and build the site when you can. Catchy names don't last long, and if someone beats you to the punch, your clever idea will be making someone else fat and happy!

Your web site needs a place to "live" in cyberspace. There are many hosting companies out there. Some good, some not so good. Prices range from free to very expensive. Our prices are somewhere in the middle, beginning at $9.95 per month for our Lite Plan. The features and benefits of all of our plans, with live 24/7 customer support and service, are as good, or in most cases better, than any others out there.

The Silver Plan Is Our Most Popular Web Hosting Plan:
It's designed to fit the needs of small and medium-sized businesses. Loaded with many features and benefits such as control panel, and detailed web site statistics. This plan gives you everything you need to succeed online. 

* 300 GB storage
* 3000 GB Data Transfer
* Unlimited POP E-Mail Accounts
* FREE Domain Name
* Perl, PHP, Python and SSI
* 5 Subdomains
* FTP access/subusers
* 10 MySQL Databases
* Content & Community
* File Manager
* MS FrontPage Support
* Web-Based E-mail
* FTP Access/subusers
* Script Library
* Point & Click Site Creation
* Webalizer Web statistics
* No Banner Ads
* Unlimited E-mail forwarding

Payment Options:
Monthly: $15.95
Quarterly: $45.45
Annual: $178.95

To See Our Other Web & Commerce Hosting Plans:

Back To Top

Remote Computer Access with Telephone Support:
A Successful Hybrid of Old and New:
My Instant Virtual Office (MyIVO)
It's Fun, It Works & It's Available Globally.

Slow Computer?
Has your computer left the Info Superhighway for the breakdown lane? This service can have you cruisin' again in a single session.

Through MyIVO (My Instant Virtual Office) Web Conferencing and screen-sharing, customers can share their PC screen over the internet with a qualified technician - both parties communicate and interact "visually" while discussing problems and resolutions over the phone. We may also invite other technicians to the conferencing session for additional assistance. 

With "virtual on-site support", technicians can be made available to assist any customer without geographical constraints. The results are:

Improved quality of service 

• Enables us to bring a qualified consultant "virtually" to your door.
• Faster problem resolution via interactive visual assistance 

• Eliminates Commute Overhead 

Shortens Problem Resolution Time

Please Call & Schedule An Appointment Today! 

Need Windows on your Mac?

Already the world’s No. 1 selling Mac system utility, Parallels Desktop for Mac now has more than 1.5 million users worldwide and counting. Parallels Desktop 5.0 for Mac provides the complete suite of essentials to run Windows on Mac the easy, fast and powerful way.