Pop's Computer Repair & Training
Serves Warren, Washington and Saratoga County in Upstate New York, and Western Vermont border towns from Fairhaven to Dorset.
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"Pops"
Lou Hall, Sr.
Ph 518-854-3294


Pop's offers on-site computer repair and training in Queensbury NY, South Glens Falls, Hudson Falls, Saratoga Springs, Lake George, Fort Edward, Warrensburg, Granville, Whitehall, Ticonderoga, Salem, Greenwich, Schuylerville, Ballston Spa, Cambridge, Troy, Clifton Park, Mechanicville, Latham, Albany, Schenectady, Guilderland, Scotia, and Altamont. Pop's computer repair and training is also available in Rutland VT, Fairhaven, Lake Saint Catherine, Lake Bomoseen, Poultney, Rupert and Dorset. Please visit Pop's Services page for info about website design, maintenance, web hosting, DSL, broadband, wireless routers and home networking solutions.
  Welcome To Pop's Computer Repair & Training
You won't hear a lot of mind numbing "Geek Speak" at Pop's

But if you'd like to know the definition of a computer word or phrase
simply type it here and click Go:

We provide quality service
In a language you can understand.

You are currently viewing Pop's "Rates" page.
Telephone Support:

Our Most Economical Solution!
Many computer problems can be solved using a plain old telephone.
$25 per incident.
On-Site Computer Repair & Training Rate:

$50 per hour minimum.
Billed in 1/2 hour increments after first hour.
Website Design, Redesign & Maintenance:

We will be happy to Design, Redesign, or Maintain your website making changes or updates as needed. Then you'll be free to do what you do best, run your business.
$35 per hour billed in 1/2 hour increments.
Remote Computer Access with Telephone Support:

A Successful Hybrid of Old and New:
My Instant Virtual Office (MyIVO)
It's Fun, It Works & It's Available Globally.

Slow Computer?
Has your computer left the Info Superhighway for the breakdown lane? This service can have you cruisin' again in a single session.

Through MyIVO (My Instant Virtual Office) Web Conferencing and screen-sharing, customers can share their PC screen over the internet with a qualified technician - both parties communicate and interact "visually" while discussing problems and resolutions over the phone. We may also invite other technicians to the conferencing session for additional assistance. 

With "virtual on-site support", technicians can be made available to assist any customer without geographical constraints. The results are:

Improved quality of service 

  • Enables us to bring a qualified consultant "virtually" to your door.
  • Faster problem resolution via interactive visual assistance 
Reduced cost 
  • Eliminates Commute Overhead 

  • Shortens Problem Resolution Time
It makes learning easier too as you watch everything we're doing right on your monitor while we talk on the telephone!
$35 per incident.
One-time set-up fee of $15.
Website Hosting Plans:

Your website needs a place to "live" in cyberspace. There are many hosting companies out there. Some good, some not so good. Prices range from free to very expensive. Our prices are somewhere in the middle, but the features and benefits of our web hosting plans are as good as they get.

Been thinking about a "dot.com" domain name for your new website?
Click Here and type your idea into the box called "Find A Domain". If it's still available, buy it now and build the site when you can. Catchy names don't last long, and if someone beats you to the punch, your clever idea will be making someone else fat and happy!

The Silver Plan Is Our Most Popular Web Hosting Plan:
It's designed to fit the needs of small and medium-sized businesses. Loaded with many features and benefits such as control panel, free "dot.com" domain name and detailed Website statistics, this plan gives you everything that you need to succeed online. 

  • 1000 MB storage 
  • 10 GB Data Transfer 
  • 200 POP E-Mail Accounts 
  • FREE Domain Name 
  • Perl, PHP, Python and SSI 
  • 5 Subdomains 
  • FTP access/subusers 
  • MySQL Databases 
  • Content & Community 
  • File Manager 
  • MS FrontPage Support 
  • Web-Based E-mail 
  • FTP Access/subusers 
  • Script Library 
  • Point & Click Site Creation 
  • Webalizer Web statistics 
  • No Banner Ads 
  • Unlimited E-mail forwarding 
Payment Options:
Monthly: $11.95
Quarterly: $31.95
Annual: $127.95

Click Here:
To See Our Other Web & Commerce Hosting Plans:


It's A Clean Machine!
Confidential File Removal Service.
Deleting a file doesn't mean it's gone!
Most people don't realize that when you Delete a file in the Recycle Bin, or Delete an E-mail, it's not really gone and can be recovered by anyone with access to your computer.
If You're Selling Or Giving Away Your Old Computer,
Permanent Data Removal Is A Must.
We'll find and permanently delete any files or folders you no longer want or need. Then we'll eliminate the cookies (bits of information) left behind from any X-rated or potentially embarrassing sites your computer may have visited, (intentionally or not).
Then we'll return it to you clean as a whistle!
$85 Flat Rate

Total PC Optimization & Virus / Spyware Removal:
Slow or Unstable Computer?
Get Your Computer Back In Shape!
Here's What You Get:
  • Pickup & Delivery of Your Computer
  • Hardware Cleanup (clean and vacuum the inside)
  • Removal of Viruses, Spyware, Trojans, Adware & Pop Ups*
  • System Optimization (clean startup files)
  • Remove Unnecessary Desktop Icons
  • Install MS Windows Critical Updates
  • Install MS Office Critical Updates (if needed)
  • Create A Windows System Restore Point
  • Optimize File Structure
  • Defragment Hard Drive (clean & reorganize it)
  • Update Anti Virus Software Definitions**
(For working computers. Windows 98 or newer)

*Some Operating Systems may be damaged beyond repair from Viruses or Spyware and may require hard disk reformatting

**Norton SystemWorks is recommended.
$150 Flat Rate


New Computer Setup Package:
Now that you've taken the first step,
let us set it up and teach you the basics!
This "New Computer Setup Package" covers up to 2 hours of setup and training time. Additional time can be purchased at the rate of $40.00 per hour. This rate is only for the "New Computer Setup" appointment. This package includes One trip to your location. Any additional appointments may be billed at our normal On-Site Rates.
$80 Flat Rate
Minimum Service Calls:

Canceled Appointments:
Parts, Shipping & Taxes:
The minimum time billed for On-Site Service or Training is one hour. All scheduled appointments require a Two Hour Notice of Cancellation to avoid a one hour minimum charge. Fees do not include parts, shipping or taxes.

Call Time Estimates:
The shortest calls are usually problem free software installations and configurations for single user computers and take anywhere from a 1/2 hour to 2 hours. Mid length, more problematic calls that require in depth troubleshooting, can average 2 - 4 hours depending on the complexity of the problem and the number of computers involved.

The longest calls usually involve virus and/or spyware recovery, system transfers and operating system reinstallation's that can run anywhere from 4 - 8 hours on average. Reality Check: Although we would like to tell you in advance how long your call will take, the reality of the PC environment is that timing is very unpredictable. If you're not comfortable with an open-ended appointment, let us know and we'll set an initial time limit when we'll stop working and review our progress with you. This allows you to limit initial costs and make an informed decision whether to proceed any further.



Home:
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About Us:

"Pops"
Lou Hall, Sr.
Ph. 518-854-3294
© Copyright 2008